Terms & Conditions

Welcome to ATARA, an advanced CRM solution tailored to travel and tourism. You agree to comply with these terms and conditions by accessing or using ATARA's services. Please read them carefully before using the software. These terms govern your use of ATARA and outline your responsibilities and rights.

1. Software Usage

License

ATARA provides a non-exclusive, non-transferable license to use the software for business purposes. Users are granted access to the software under the condition that it will be used in compliance with these terms.

Prohibited Activities

Users are prohibited from:

• Reverse-engineering, decompiling, or disassembling the software.
• Using ATARA for unlawful or unauthorized purposes.
• Sharing login credentials with unauthorized personnel.
• Circumventing security features or attempting unauthorized access to the software.
• Distributing or sublicensing the software without written consent.

Termination

Any violation of these terms can result in the suspension or termination of your account. ATARA reserves the right to terminate access without prior notice in cases of serious violations.

2. Data and Security

Data Privacy

ATARA complies with GDPR, PCI DSS, and other relevant data protection regulations. User data is encrypted and protected with role-based access controls. Users are responsible for maintaining the confidentiality of their data.

Backup Policy

ATARA performs regular backups to ensure data integrity. However, users are encouraged to maintain independent backups of critical data.

Data Ownership

Users retain ownership of all data entered into the platform. ATARA only accesses data for operational and support purposes.

Third-party Integrations

Users are responsible for understanding the terms and conditions of any third-party tools integrated with ATARA. ATARA does not assume responsibility for the performance or security of third-party services.

3. User Responsibilities

• Maintain the confidentiality of login credentials.
• Ensure that data uploaded to ATARA complies with relevant legal and regulatory requirements.
• Notify ATARA immediately in the event of a security breach or unauthorized access.

4. Liability

ATARA is not liable for:

• Any loss of data due to user errors or negligence.
• Failures or malfunctions arising from third-party integrations.
• Unauthorized access resulting from the user’s failure to secure login credentials.
• Downtime or interruptions caused by factors beyond ATARA's control.

5. Support Services

ATARA provides technical support during business hours via email and chat support. Premium support plans may be available for users with specific needs.

6. Payment and Subscription

• Users must pay subscription fees in a timely manner to maintain access to the software.
• Failure to make payments may result in the suspension or termination of the account.
• ATARA reserves the right to adjust subscription fees with prior notice.

7. Intellectual Property

All intellectual property rights related to the ATARA software and associated materials remain the property of ATARA. Users are granted a limited license to use these materials as part of the service.

8. Amendments

ATARA reserves the right to update these terms at any time. Users will be notified of changes via email or the software dashboard. Continued use of the software after amendments constitutes acceptance of the updated terms.

9. Governing Law

These terms and conditions are governed by and construed by the laws of [Jurisdiction]. Any disputes will be resolved in the courts of [Jurisdiction].

10. Contact Information

For questions or concerns regarding these terms and conditions, please contact us at support@atara.com or through our official website.